Pam joined SMI in 2003 as an Underwriting Clerk. Pam held various positions in the Underwriting department while working towards the achievement of her CIP designation which she obtained in 2007. In 2007, Pam assumed the position of Office Manager, in 2008 she assumed the position of Office & Human Resource Manager and in 2017 assumed the role Associate Vice President, Human Resources and Chief Compliance Officer. In 2020, Pam was promoted into her current position of Vice President, Human Resources and Chief Compliance Officer. Pam obtained a Bachelor of Commerce degree from the University of Saskatchewan, majoring in Human Resources in 2003.