Careers

As a property and casualty insurance specialist for more than 100 years, Saskatchewan Mutual Insurance Company (SMI) seeks opportunities to be the preferred insurance carrier.  At SMI, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences.  Join a team that strives to become a beacon of hope in times where people need us the most.

 JOB FUNCTION:

We are very excited to be on the search for a passionate HR professional to join our growing SMI Family.  SMI is looking to fill a newly created, permanent, full-time position of Manager, Human Resources (HR). Reporting to the Vice President Human Resources & Chief Compliance Officer, the successful candidate will be accountable for managing all functions of the HR department and providing human resource expertise, guidance, advice and support to improve engagement, retain top talent, add value to the business and positively influence business outcomes.  The Manager, HR serves as a member of the management team, provides leadership coaching and direction to staff, and contributes to the development of corporate strategy and future planning.

 

As Manager, Human Resources YOU Will Be Responsible For:

  • Providing clear leadership and direction; managing the operations of the human resources and payroll and benefits area and monitoring key performance metrics.
  • Enhancing the company’s human resources by planning, implementing, and evaluating employee relations and human resource policies, programs and practices.
  • Enforcing management guidelines by preparing, maintaining, recommending and ensuring compliance with human resource policies and procedures; Advising other management on interpretation and administration of human resource policies and procedures.
  • Maintaining the work structure by updating job requirements and job descriptions for all positions.
  • Establishing a recruitment, assessment and interview program; coaching managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.
  • Establishing and conducting orientation and training programs.
  • Managing compensation by conducting periodic salary surveys; scheduling and conducting job evaluations; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.
  • Implementing employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to the VP, Human Resources; directing the processing of benefit claims; and designing and conducting education programs on benefit programs.
  • Ensuring planning, monitoring and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counselling employees and supervisors.
  • Ensuring legal compliance by monitoring and implementing applicable human resource legislative requirements, conducting investigations, maintaining records, and representing the organization at hearings.
  • Managing labour relations issues including grievance/dispute resolution, interpretation and application of the collective bargaining agreement (CBA) and all disciplinary matters, and participating in collective bargaining with the Union.
  • Managing human resource records by designing a filing and retrieval system and keeping past and current records.
  • Managing human resource staff by recruiting, selecting, orienting, and training new employees.

 

What We Need From YOU!

  • a post secondary degree or diploma from a recognized business course with a concentration in human resources
  • minimum five years human resources experience
  • minimum three years managing in a unionized workplace
  • a commitment to ongoing professional development
  • high ethical standards and ability to lead by example
  • a passion to develop and maintain positive relationships with individuals at all position levels and to help foster a positive and inclusive corporate culture
  • ability to maintain a high level of confidentiality
  • strong interpersonal skills with an ability to positively influence and coach individuals throughout the organization
  • ability to multi-task and manage several projects while balancing day-to-day HR matters
  • excellent written and oral communication skills
  • experience in strategic planning
  • ability to lead and facilitate group meetings and deliver presentations
  • ability to make recommendations and decisions considering legislation, personal as well as organizational factors

 

WHY SMI?

Come grow your career with a company committed to putting people first.  When people join SMI, they are here to stay!  At SMI, we take pride in caring for our employees as it is the collaborative efforts of our entire team which will allow us to continue to remain successful into the future….

This position offers a competitive salary, a comprehensive benefits package, a fun and inclusive work environment, professional development opportunities and the potential for further advancement within the company.

 

HOW TO APPLY

SMI is doing amazing things and we want YOU to be part of our team and continued success!  If this sounds like the opportunity for YOU, we want to hear from YOU!

Please submit an electronic copy of your cover letter and resume by April 18th to:

Human Resources
Saskatchewan Mutual Insurance Company
279 3rd Avenue North
SASKATOON SK   S7K 2H8
E-mail: hrcareers@saskmutual.com

SMI thanks all interested candidates, however, only those selected for consideration will be contacted.

As a property and casualty insurance specialist for more than 100 years, Saskatchewan Mutual Insurance Company (SMI) seeks opportunities to be the preferred insurance carrier.  At SMI, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences.  Join a team that strives to become a beacon of hope in times where people need us the most.

JOB FUNCTION:

SMI is seeking a permanent, full-time Supervisor, Claims & Administration to join our growing team! Reporting to the Manager, Claims & Administration, the successful candidate will be accountable for supervising claims activities and providing claims expertise, guidance and advice to the Company. This position is responsible for overseeing the day-to-day operations of the claims and administration department, serves as a member of the management team and contributes to the development of corporate strategy and future planning.

 

As Supervisor, Claims & Administration YOU Will Be Responsible For:

  • Supervising the day-to-day operations of the claims and administration department; answering questions, reviewing decisions on substandard and large claims; monitoring general workload and production levels; authorizing claims exceeding subordinates’ authorization levels.
  • Supervising claims and administrative staff; working to build and develop a high functioning team; overseeing training requirements, providing support in recruiting, work assignments, professional development and performance management.
  • Optimizing claims processes to create efficiencies and enhance customer service.
  • Participating in the development, communication and implementation of claims best practices, policies and procedures to staff and independent adjusters.
  • Responding to and settling major inquiries and complaints from claims staff, underwriting and marketing staff, brokers and policyholders.
  • Reviewing claim files referred by the Underwriting department to help with wording interpretations and coverage inquiries.
  • Developing and maintains positive stakeholder relationships. Applying a fair process to effectively and satisfactorily resolve policyholder and broker issues/conflict regarding claims settlements.
  • Identifying industry trends in the area of insurance claims and researches and implementing new claim processes to support efficiency and business goals.
  • Providing support in recruiting, work assignments, professional development and performance management of claims and administration staff.
  • Participating in strategic planning for the Company.
  • Acting as a role model who supports a positive organizational culture.

 

What We Need From YOU!

  • a Chartered Insurance Professional (CIP) designation
  • five or more years claims experience in the property & casualty insurance industry
  • knowledge of insurance claims principles, practices, operations and the impact of claims on the business of insurance; knowledge of the adjusting process
  • basic knowledge of insurance underwriting principles and practices
  • good understanding of how underwriting profitability impacts overall corporate results and capital requirements; ability to understand and interpret financial statements and participate in the business planning process
  • ability to visualize, articulate, conceptualize or solve problems by making decisions that are logical and reasonable given the available information
  • detail oriented with a commitment to innovation
  • exceptional customer service skills
  • ability to communicate effectively with a diverse and broad group of stakeholders, both internal and external
  • project management and coordinating skills with the proven ability to handle multiple tasks and make decisions in a rapidly changing environment
  • strong understanding of claims systems functionality and the data warehouse to develop sound claims reporting drive new initiatives and support processing efficiencies
  • supervisory skills including interviewing and selecting employees, providing constructive feedback, conducting performance reviews, training and development, motivating and empowering employees
  • ability to lead by example and help foster a positive and inclusive corporate culture

 

WHY SMI?

Come grow your career with a company committed to putting people first.  When people join SMI, they are here to stay!  At SMI, we take pride in caring for our employees as it is the collaborative efforts of our entire team which will allow us to continue to remain successful today and into the future….

This position offers a competitive salary, a comprehensive benefits package, a fun and inclusive work environment, professional development opportunities and the potential for further advancement within the company.

 

HOW TO APPLY

SMI is doing amazing things and we want YOU to be part of our team and continued success!  If this sounds like the opportunity for YOU, we want to hear from YOU!

Please submit an electronic copy of your cover letter and resume by April 11th to:

Human Resources
Saskatchewan Mutual Insurance Company
279 3rd Avenue North
SASKATOON SK   S7K 2H8
E-mail: claimscareers@saskmutual.com

SMI thanks all interested candidates, however, only those selected for consideration will be contacted.

As a property and casualty insurance specialist for more than 100 years, Saskatchewan Mutual Insurance Company (SMI) seeks opportunities to be the preferred insurance carrier.  At SMI, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences.  Join a team that strives to become a beacon of hope in times where people need us the most.

 JOB FUNCTION:

SMI is looking to fill a newly created, permanent, full-time position of Manager, Risk & Compliance. Reporting to the Vice President, Finance & Chief Risk Officer, the successful candidate will be accountable for supporting fiduciary responsibilities relating to legislative and regulatory compliance as well as the risk management area.  The Manger, Risk & Compliance supports the development and implementation of a risk aware organization while monitoring and analyzing the effectiveness of any mitigating and monitoring activities.  The position serves as a member of the management team and contributes to the development of corporate strategy and future planning.

 

As Manager, Risk & Compliance YOU Will Be Responsible For:

  • Providing clear leadership and direction; managing the operations of the risk and compliance areas and monitoring key performance metrics;
  • Monitoring and researching risk information and development by analyzing market trends, industry scanning, reports, statistics, and relevant documentation;
  • Conducting detailed risk assessments; reviewing and recommending changes to the ERM policy; and assisting in establishing and quantifying the organization’s risk appetite;
  • Supporting risk owners through assisting in the development of methodologies to identify financial impact of loss to the organization and supporting risk reporting through collaboration with risk owners;
  • Reviewing risk management policies and protocols; supporting the Chief Risk Officer with embedding a risk aware culture;
  • Managing the Company’s regulatory compliance framework; supporting the Chief Compliance Officer with reporting requirements;
  • Keeping up-to-date of regulatory developments within or outside of the company as well as evolving best practices in compliance control;
  • Managing the Company’s procedures for fair treatment of consumers and dealing with complaints;
  • Assisting the Chief Compliance Officer with regulatory filings;
  • Managing the Company’s privacy framework;
  • Providing support, education and training on risk, compliance and privacy;
  • Providing support in recruiting, work assignments, professional development and performance management of risk and compliance staff;
  • Participating in strategic planning for the Company.

 

What We Need From YOU!

  • a degree in commerce, law or arts specializing in risk management, business administration, law, accounting, actuarial science, economics, finance or other quantitate field
  • five years of experience in risk or compliance management or a related role; three or more years demonstrated experience leading and managing high performing teams
  • strong communication, negotiation, diplomacy and relationship building skills to resolve conflicts and encourage a strong supportive culture
  • ability to build trust and make connections to support gathering of market intelligence
  • basic knowledge of the insurance industry
  • strong understanding of risk assessment models
  • a good understanding of how underwriting profitability impacts overall corporate results and capital requirements
  • ability to understand and interpret financial statements
  • ability to visualize, articulate, conceptualize or solve problems by making logical and reasonable decisions
  • experience in strategic planning
  • detail oriented with a commitment to innovation.

 

WHY SMI?

Come grow your career with a company committed to putting people first.  When people join SMI, they are here to stay!  At SMI, we take pride in caring for our employees as it is the collaborative efforts of our entire team which will allow us to continue to remain successful into the future….

This position offers a competitive salary, a comprehensive benefits package, a fun and inclusive work environment, professional development opportunities and the potential for further advancement within the company.

HOW TO APPLY

SMI is doing amazing things and we want YOU to be part of our team and continued success!  If this sounds like the opportunity for YOU, we want to hear from YOU!

Please submit an electronic copy of your cover letter and resume by May 9th to:

Human Resources
Saskatchewan Mutual Insurance Company
279 3rd Avenue North
SASKATOON SK   S7K 2H8
E-mail: careers@saskmutual.com

SMI thanks all interested candidates, however, only those selected for consideration will be contacted.

As a property and casualty insurance specialist for more than 100 years, Saskatchewan Mutual Insurance Company (SMI) seeks opportunities to be the preferred insurance carrier.  At SMI, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences.  Join a team that strives to become a beacon of hope in times where people need us the most.

SMI is looking for four permanent, full-time Underwriting Clerks to join our growing team. The successful candidates will be responsible for processing clerical work of the Underwriting department such as new business, renewals, endorsements and cancellations, as well as providing relief for reception and mailroom staff.

The successful candidates will have completed their grade 12 education and have a minimum six months experience in an office. The candidates must have excellent communication skills, effective keyboarding skills, the ability to perform detailed work accurately as well as the ability to establish and maintain positive working relationships.

WHY SMI?

Come grow your career with a company committed to putting people first.  When people join SMI, they are here to stay!  At SMI, we take pride in caring for our employees as it is the collaborative efforts of our entire team which will allow us to continue to remain successful today and into the future….

The annual salary range for this position is $38,988 – $44.000. In addition to salary, a comprehensive benefits package, a fun and inclusive work environment, professional development opportunities and the potential for further advancement within the company.

HOW TO APPLY

SMI is doing amazing things and we want YOU to be part of our team and continued success!  If this sounds like the opportunity for YOU, we want to hear from YOU!

Please submit an electronic copy of your cover letter and resume by May 9th, 2021 to:

Human Resources
Saskatchewan Mutual Insurance Company
279 3rd Avenue North
SASKATOON SK S7K 2H8
Confidential Fax: (306) 653-3542
E-mail: underwritingcareers@saskmutual.com

SMI thanks all interested candidates, however, only those considered for an interview will be contacted.

There are currently no openings at this time.

Interested in joining our team of professionals? Please submit all correspondence to:

Human Resources
279 3rd Avenue North
Saskatoon, SK S7K 2H8
Email: careers@saskmutual.com
Fax: 1-306-653-3542

We thank you for your interest in SMI; however, only those selected for an interview will be contacted.